Contact

Tell us what you want to make.

Photos, drawings or a plain-English description — anything works. You get a preview, a stock check or a fixed quote within one business day.

What are we making?

Pet memorial Portrait figurine Acrylic part Stock material

Your photos or drawing

JPG, PNG, HEIC, DXF, AI or PDF · up to 25 MB each. A blurry photo is fine — send it anyway.

Size or dimensions

Not sure? Choose the closest and we will confirm.

How many?

One is normal. Above 10 we quote a volume price.

When do you need it?

With a fixed date we will say yes or no honestly.

Country / city

Used for freight and duties only.

We reply from contact@plascraft.com, usually within one business day.

Anything we should not get wrong?

Your photos are used to make your piece and nothing else. We never post them, and we delete them on request. Privacy

PlasCraft
Shenzhen, Guangdong, China
Mon–Sat, 09:00–18:00 (GMT+8)

Full street address appears on your invoice and packing list. Visiting? Ask first — the floor is not a showroom.

Emailcontact@plascraft.com

WhatsApp+86 182 3532 5348

Reply1 business day

We reply in English or 中文, whichever you write in.

Before you write

Four answers that save an email

Stock materials dispatch in 1–2 working days. Cut parts add 1–3 days. Keepsakes take 5–9 working days after you approve the preview.

PayPal, card through the invoice, or TT bank transfer. Nothing is charged before you approve the preview or drawing.

If a piece does not match the preview you approved, we remake it at our cost. Transit damage is settled from photos and, ideally, an unboxing video.

Used to make your piece and nothing else. Never posted without your written permission, deleted 12 months after delivery on request.