Everything is decided before you pay.
Two things go wrong with custom work: silence, and a number that grows after you commit. This page exists so neither happens — every price, date and tolerance is written down before production starts.
Send it once
Keepsakes: 3–6 photos, even ordinary ones. Materials: your DXF, AI or PDF with thickness and quantity. One email is enough — we do not send you back through a form.
A number, not a range
Within one business day: a preview or stock check, one fixed total, and a date we intend to keep. If the photos or the drawing will not work, you hear that instead.
Your yes starts the machine
Nothing is cut or printed before you approve. Pay by PayPal after the preview, or ask for a TT invoice. Cancel for a full refund any time before design work begins.
You see it before the box closes
Photo of the finished piece or the packed batch, then tracked shipping. Record an unboxing video on arrival — that is what settles a courier claim in your favour.
The details buyers ask about most.
Payment
Shipping
Lead times
Damage claims
Send the spec — get a stock answer the same day.
Material, diameter or thickness, size and quantity. A fixed price and a dispatch date in writing before you pay.
No account needed · We never post your photos · Delete them any time on request